Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Origin
All orders are shipped directly from our United States warehouse.

Estimated Shipping Time

  • United States: 3–7 business days
  • Canada: 5–10 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 7–15 business days
  • Other International Locations: 7–20 business days

Please note that delivery times may vary due to weather conditions, holidays, customs processing, or carrier delays.

Shipping Fees
Shipping fees are calculated at checkout based on your shipping destination and selected delivery method.

Free shipping may be available on selected promotions or qualifying orders.

Order Tracking
Once your order has shipped, a tracking number will be sent to your email. Tracking updates may take 24–48 hours to appear.

Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees required by the destination country. Customers are responsible for any applicable charges.

Incorrect Shipping Information
Please ensure that all shipping information is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect address information.

Lost or Delayed Packages
If your package is significantly delayed or lost during transit, please contact our support team and we will assist you.